Legal Hub
Browse our legal terms and other information about our data privacy and information security program.
Legal terms
Learn about the terms that govern your use of Kognity’s services.
Subscription Terms (International)
Our standard Subscription Agreement Terms for international subscribers (excluding schools and school districts in the United States). The subscription agreement terms for international subscribers include a data processing agreement.
Subscription Terms (United States)
Our standard Subscription Agreement Terms for schools and school districts in the United States.
Terms of Use
Terms of use for our platform, governing aspects such as user registration, user-created content, and prohibited activities.
Data Privacy
Find out how Kognity safeguards personal data and ensures compliance with data privacy regulations (such as GDPR, FERPA and COPPA).
Kognity Privacy Notice
In our Privacy Notice, we explain how we collect, use, and disclose personal data.
US Customer Privacy Policy
In our US Customer Privacy Policy, we explain how we collect, use, and disclose personal information and data of users (K-12 students, educators, and other staff) at schools and school districts in the United States.
Supplemental Privacy Statement for California Residents
Subprocessor List
We leverage the same subprocessors for all our subscribers; however, we keep two separate subprocessor lists: one for international subscribers and one for subscribers in the United States.
Subprocessor List (International)
Download list
Subprocessor List (United States)
Download list
Cookie Policy
Our Cookie Policy explains how we use cookies and similar technologies on our website.
Information Security
Learn how Kognity ensures the protection of your school’s data with robust information security practices.
Information Security Overview
Our information security program follows standard frameworks like SOC2, ISO27001, and the NIST Cybersecurity Framework. If you would like to learn more about Kognity’s information security program, we invite you to read our Information Security Overview.
Data Security and Privacy Plans
Our Data Security and Privacy Plans contain additional information about how Kognity safeguards personal data and ensures compliance with data security and privacy regulations and best practices.
Data Security and Privacy Plan (International)
Download file
Data Security and Privacy Plan (United States)
Download file
SOC2 Report
Kognity is SOC2 Type II certified. Our SOC2 Type II report is available on request subject to a customary non-disclosure underwriting. Reach out to your Kognity contact person or email us at [email protected] to request a copy of our SOC2 Type II report.
Contact us
- General legal questions: [email protected]
- Data privacy & information security: [email protected]
For general questions about Kognity’s offerings and services, please use the contact form available on this page.
Get support
Visit our Help Desk for troubleshooting advice or log in to chat with our support team in real time.