Welcome to the Kognity Cookie Policy

We use cookies on our web pages to collect statistics and to customize the user experience. By using our web pages, your personal data will be processed by the below mentioned cookies in accordance with this cookie policy.

What is a Cookie?

Cookies are small text files that are placed on your computer when you use your browser to visit a website that uses cookies. They are widely used in order to make websites work, work more efficiently and to provide information to the owners of the site. Cookies enables us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our website according to your individual interests; and recognize you when you return to our website.

What cookies do we use?

You can find more information about the individual cookies we use and the purposes for which we use them in the table below: 

 

Provider Name  Type of cookie Information gathered Expiration time Purpose Information to/from third parties:
Comprend
WaaS (cookie
choice storage)
cookieAgree HTTP-cookie Gathers
information
(yes/no)
whether the
visitor has
agreed on the
cookies.
12 months This cookie
is storing
your choice
in relation to
cookies.
Comprend
Google Analytics (web analytics service) _gat_waas HTTP-cookie Gathers information about how the user is navigating our website. 1 minute Used to throttle request rate.  Comprend, Google
_ga  HTTP-cookie Gathers information about how the user is navigating our website. 26 months Used to distinguish users. Google
_gid HTTP-cookie Gathers information about how the user is navigating our website. 24 hours Used to distinguish users. Google
Pardot (marketing automation provider) Visitor_id HTTP-cookie The visitor cookie is composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “visitor_id12 345” stores the visitor value “1010101010 ”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code. 26 months Used to recognise a user to the website. Pardot (Salesforce.com)
Intercom (support communication plug-in) intercom-id-[app-id] HTTP-cookie Anonymous visitor identifier cookie. As people visit the website, they get this cookie to identify them 9 months Unique anonymous identifier Intercom
intercom-session-[app-id] HTTP-cookie Identifier for each unique browser session. This cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated with ‘Intercom(‘shutdown’)’;, which usually happens on logout. 1 week Keeping track of sessions Intercom

 

How do I change my cookie settings?

If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to restrict or block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt out of being tracked by Google Analytics, visit: http://tools.google.com/dlpage/gaoptout
Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

If you decide to not allow cookies for our website, it may affect your browsing experience and impair certain functionalities connected to the website.

Contact information

If you have a question of privacy or of general questions, please feel free to contact our office as below:
dataprotection@kognity.com

Last updated: 2 April 2019