Welcome to the Kognity Cookie Policy

We use cookies on our web pages to collect statistics and to customize the user experience. By using our web pages, your personal data will be processed by the below mentioned cookies in accordance with this cookie policy.

What is a Cookie?

Cookies are small text files that are placed on your computer when you use your browser to visit a website that uses cookies. They are widely used in order to make websites work, work more efficiently and to provide information to the owners of the site.

Cookies enable us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our website according to your individual interests; and recognize you when you return to our website.

What cookies do we use?

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Provider

Name 

Type of cookie

Information gathered

Expiration time

Purpose

Information to/from third parties:

Kognity (cookie choice storage)

catAccCookies

HTTP-cookie

Gathers information (yes/no) whether the visitor has agreed on the cookies.

1 month

This cookie is storing your choice in relation to cookies.

Not applicable

Google Analytics (web analytics service)

_gat

HTTP-cookie

Gathers information about how the user is navigating our website.

1 minute

Used to throttle request rate. 

Google

_ga 

HTTP-cookie

Gathers information about how the user is navigating our website.

26 months

Used to distinguish users.

Google

_gid

HTTP-cookie

Gathers information about how the user is navigating our website.

24 hours

Used to distinguish users.

Google

 

__utmz

HTTP-cookie

Records whether the visitor came from a search engine (and if so, the search keyword used), a link, or from no previous page

6 months

Used to distinguish users.

Google

 

__utma

HTTP-cookie

Stores the number of visits, the time of the first visit, the previous visit, and the current visit

12 hours

Used to distinguish users.

Google

 

__utmb

HTTP-cookie

Used to check approximately how fast a visitor leave: when a visit starts and approximately ends

12 hours

Used to distinguish users.

Google

 

__utmc

HTTP-cookie

Used to check approximately how fast a visitor leave: when a visit starts and approximately ends

Session

Used to distinguish users.

Google

Pardot (marketing automation provider)

Visitor_id

HTTP-cookie

The visitor cookie is composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “visitor_id12345” stores the visitor value “1010101010”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code.

26 months

Used to recognise a user to the website.

Pardot (Salesforce.com)

Intercom (support communication plug-in)

intercom-id-[app-id]

HTTP-cookie

Anonymous visitor identifier cookie. As people visit the website, they get this cookie to identify them

9 months

Unique anonymous identifier

Intercom

intercom-session-[app-id]

HTTP-cookie

Identifier for each unique browser session. This cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated with ‘Intercom(‘shutdown’)’;, which usually happens on logout.

1 week

Keeping track of sessions

Intercom

Facebook

fr

HTTP-cookie

Anonymous visitor identifier cookie. As people visit the website, they get this cookie to identify them as they move onto Facebook.

3 months

Unique anonymous identifier

Facebook

Kognity

pum-52840

HTTP-cookie

Remembers if the visitor closes newsletter pop-up

1 month

Unique anonymous identifier

WordPress/Kognity

How do I change my cookie settings?

If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to restrict or block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.

To opt out of being tracked by Google Analytics, visit: http://tools.google.com/dlpage/gaoptout

Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser. 

If you decide to not allow cookies for our website, it may affect your browsing experience and impair certain functionalities connected to the website.

Contact information

If you have a question of privacy or of general questions, please feel free to contact our office as below:
dataprotection@kognity.com

Last updated: 23 April 2020