What is a Cookie?
Cookies enable us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our website according to your individual interests; and recognize you when you return to our website.
What cookies do we use?
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Provider||Name||Type of cookie||Information gathered||Expiration time||Purpose||Information to/from third parties:|
|Kognity (cookie choice storage)||catAccCookies||HTTP-cookie||Gathers information (yes/no) whether the visitor has agreed on the cookies.||1 month||This cookie is storing your choice in relation to cookies.||Not applicable|
|Google Analytics (web analytics service)||_gat||HTTP-cookie||Gathers information about how the user is navigating our website.||1 minute||Used to throttle request rate.|
|_ga||HTTP-cookie||Gathers information about how the user is navigating our website.||26 months||Used to distinguish users.|
|_gid||HTTP-cookie||Gathers information about how the user is navigating our website.||24 hours||Used to distinguish users.|
|__utmz||HTTP-cookie||Records whether the visitor came from a search engine (and if so, the search keyword used), a link, or from no previous page||6 months||Used to distinguish users.|
|__utma||HTTP-cookie||Stores the number of visits, the time of the first visit, the previous visit, and the current visit||12 hours||Used to distinguish users.|
|__utmb||HTTP-cookie||Used to check approximately how fast a visitor leave: when a visit starts and approximately ends||12 hours||Used to distinguish users.|
|__utmc||HTTP-cookie||Used to check approximately how fast a visitor leave: when a visit starts and approximately ends||Session||Used to distinguish users.|
|Pardot (marketing automation provider)||Visitor_id||HTTP-cookie||The visitor cookie is composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “visitor_id12345” stores the visitor value “1010101010”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code.||26 months||Used to recognise a user to the website.||Pardot (Salesforce.com)|
|Intercom (support communication plug-in)||intercom-id-[app-id]||HTTP-cookie||Anonymous visitor identifier cookie. As people visit the website, they get this cookie to identify them||9 months||Unique anonymous identifier||Intercom|
|intercom-session-[app-id]||HTTP-cookie||Identifier for each unique browser session. This cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated with ‘Intercom(‘shutdown’)’;, which usually happens on logout.||1 week||Keeping track of sessions||Intercom|
|fr||HTTP-cookie||Anonymous visitor identifier cookie. As people visit the website, they get this cookie to identify them as they move onto Facebook.||3 months||Unique anonymous identifier|
|Kognity||pum-52840||HTTP-cookie||Remembers if the visitor closes newsletter pop-up||1 month||Unique anonymous identifier||WordPress/Kognity|
How do I change my cookie settings?
If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to restrict or block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.
To opt out of being tracked by Google Analytics, visit: http://tools.google.com/dlpage/gaoptout
Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.
If you decide to not allow cookies for our website, it may affect your browsing experience and impair certain functionalities connected to the website.
If you have a question of privacy or of general questions, please feel free to contact our office as below:
Last updated: 23 April 2020