Welcome to the Kognity Privacy Policy

 

This is where we explain how we process your personal data and what we do to respect your integrity.

Thank you for using our websites and services! We believe personal integrity is important and we take your privacy seriously.

By reading this privacy policy, we hope you feel confident that we work hard to live up to your expectations. Kognity AB, Org. No. 559023-5080, is the data controller in relation to the processing of your personal data in accordance with this privacy policy.

Who should read this Privacy Policy?

This privacy policy applies to our processing of personal data from website visitors or persons who otherwise interact with us outside of our services ( i.e . website visitors, customer representatives and representatives of potential customers).

How do we process your personal data?

Please see your data subject category below and you will find out what personal data we process about you, for what purpose and with what legal ground! It is possible that you belong to more than one category , so make sure to read all categories that might be relevant for you.

Website visitors are the people that merely browse our websites. From website visitors, we collect the following personal data: IP address, geolocation, information about your device and information regarding your use of the website.

Representatives of potential customers are either website visitors who submit personal data through any of the forms on our websites, or people who might be interested in our services whose information we got from other sources. From representatives of potential customers, we collect the following personal data: information submitted on the forms on our websites or submitted on another accessible source and information related to trial use of the Kognity service (if you become a Trial User as per our Terms of Use).

Customer representatives are the representatives of our business customers. From customer representatives, we collect the following personal data: information submitted in forms on our website.

Our purpose for the processing of the above personal data is to improve our website and to administer the potential as well as the existing contractual relationship. Furthermore,  we may use your contact information for marketing purposes, please see further below  under “Marketing and Distribution of Information”.

Our legal ground for our processing of personal data pertaining to website visitors is our legitimate interest to manage and improve our website. Legitimate interest is also our legal ground for the processing of personal data to send marketing. Our legal ground for the processing of personal data from representatives of potential customers as well as  existing customers is for the performance of our contract, or in order to take steps required by you prior to enter into a contract, as well as our legitimate interest to  administer the existing and potential contractual relationship.

How long do we keep your personal data?

We store your personal data only for as long as we need the personal data to fulfil the purpose it was collected for. In addition to that, we could be required to keep your  personal data for longer to fulfil legal obligations, but in such a case we won’t process the personal data for any other purpose.

With whom do we share your personal data?

We share your personal data with the following categories of data processors: hosting service providers, data analysis providers (such as Google Analytics), CRM providers.

We may transfer your personal data to other third parties if we are required to do so by law, if we are subject to a business transaction or in case of bankruptcy.

In cases where we  transfer personal data to a country outside the European Economic Area , we will make sure that the transfer is lawful and safe by undertaking necessary security and contractual measures. Please contact us using the contact details below if you have questions relating to the transfer of personal data.

Marketing and distribution of information

We may send marketing and other information to you during our contractual relationship. You can always opt-out from the marketing, either directly in the marketing e-mail or by  contacting us using the contact details at the bottom of this policy. It is however not  possible to opt-out from our distribution of information that is not marketing but  information relating to the provisioning of our services or similar.

What cookies (and similar technologies) do we use?

Our website uses cookies, tags and pixels to enhance your experience and to improve our websites and services. Please see our cookie policy for more information:
https://www.kognity.com/cookie-policy/

Under current data protection laws, you have a number of rights in relation to the processing of your personal data.

You have the right to be informed about what personal data we process about you and how this personal data is used, where it has been collected as well as to what recipients it has been transferred to. If the personal data we process about you is incorrect, you have the right to have that personal data corrected. Further, you may request that your  personal data is erased. If your personal data is inaccurate and you have requested  correction, you may also request that our processing of your personal data is restricted. For our processing activities which are based on legitimate interest, you have the right to object to the processing. Lastly, you have the right to receive a copy of the personal data we process about you ( i.e. data portability).

Please contact us using the contact details below if you wish to exercise any of your rights. You are of course also welcome to contact us should you have any questions regarding this privacy policy.

How can you contact us?

We are Kognity AB. Feel free to send us an email if you have any questions and requests: dataprotection@kognity.com.

Our headquarters are located in Sweden at Linnégatan 87D, 115 23 Stockholm.

If you are unhappy with the way we process your personal data you can always lodge a complaint with the Swedish Data Protection Authority.

Last updated: 2 April 2019